"use strict";(self.webpackChunkelite_events_nextjs=self.webpackChunkelite_events_nextjs||[]).push([[227],{"./src/redux/features/notificationsSlice.ts":(__unused_webpack_module,__webpack_exports__,__webpack_require__)=>{__webpack_require__.d(__webpack_exports__,{Ay:()=>__WEBPACK_DEFAULT_EXPORT__,JO:()=>selectUnreadCount,LG:()=>selectNotifications,Xs:()=>markAsReadLocal,bA:()=>markNotificationAsRead,bb:()=>fetchNotifications,he:()=>markAllNotificationsAsRead,li:()=>selectNotificationsLoading,p5:()=>selectNotificationsError,z8:()=>addNotification});var _reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_0__=__webpack_require__("./node_modules/@reduxjs/toolkit/dist/redux-toolkit.modern.mjs"),_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_1__=__webpack_require__("./node_modules/reselect/dist/reselect.mjs");function extractData(result){return result&&"object"==typeof result&&"data"in result?result.data:result}const notificationsApi={async getNotifications(page=1,limit=20,unreadOnly=!1){const params=new URLSearchParams;params.append("page",page.toString()),params.append("limit",limit.toString()),unreadOnly&&params.append("unread","true");const response=await fetch(`/api/notifications?${params.toString()}`);if(!response.ok)throw new Error("Failed to fetch notifications");return extractData(await response.json())},async markAsRead(notificationId){if(!(await fetch(`/api/notifications/${notificationId}/read`,{method:"POST"})).ok)throw new Error("Failed to mark notification as read")},async markAllAsRead(){const response=await fetch("/api/notifications/read-all",{method:"POST"});if(!response.ok)throw new Error("Failed to mark all notifications as read");return extractData(await response.json())},async deleteNotification(notificationId){if(!(await fetch(`/api/notifications/${notificationId}`,{method:"DELETE"})).ok)throw new Error("Failed to delete notification")},async deleteAllRead(){const response=await fetch("/api/notifications",{method:"DELETE"});if(!response.ok)throw new Error("Failed to delete read notifications");return extractData(await response.json())}},initialState={notifications:[],unreadCount:0,pagination:{page:1,limit:20,total:0,pages:0},isLoading:!1,error:null,lastFetched:null,panelOpen:!1,pollingInterval:3e4},fetchNotifications=(0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_0__.zD)("notifications/fetchNotifications",async(params={},{rejectWithValue})=>{try{return await notificationsApi.getNotifications(params.page||1,params.limit||20,params.unreadOnly||!1)}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to fetch notifications")}}),markNotificationAsRead=(0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_0__.zD)("notifications/markAsRead",async(notificationId,{rejectWithValue})=>{try{return await notificationsApi.markAsRead(notificationId),notificationId}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to mark notification as read")}}),markAllNotificationsAsRead=(0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_0__.zD)("notifications/markAllAsRead",async(_,{rejectWithValue})=>{try{return await notificationsApi.markAllAsRead()}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to mark all as read")}}),deleteNotification=(0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_0__.zD)("notifications/delete",async(notificationId,{rejectWithValue})=>{try{return await notificationsApi.deleteNotification(notificationId),notificationId}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to delete notification")}}),deleteAllReadNotifications=(0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_0__.zD)("notifications/deleteAllRead",async(_,{rejectWithValue})=>{try{return await notificationsApi.deleteAllRead()}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to delete read notifications")}}),notificationsSlice=(0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_0__.Z0)({name:"notifications",initialState,reducers:{openPanel:state=>{state.panelOpen=!0},closePanel:state=>{state.panelOpen=!1},togglePanel:state=>{state.panelOpen=!state.panelOpen},setPollingInterval:(state,action)=>{state.pollingInterval=action.payload},addNotification:(state,action)=>{state.notifications.unshift(action.payload),action.payload.read||(state.unreadCount+=1),state.pagination.total+=1},removeNotification:(state,action)=>{const index=state.notifications.findIndex(n=>n.id===action.payload);if(-1!==index){state.notifications[index].read||(state.unreadCount=Math.max(0,state.unreadCount-1)),state.notifications.splice(index,1),state.pagination.total=Math.max(0,state.pagination.total-1)}},updateNotification:(state,action)=>{const index=state.notifications.findIndex(n=>n.id===action.payload.id);if(-1!==index){const wasUnread=!state.notifications[index].read,isNowRead=action.payload.read;state.notifications[index]={...state.notifications[index],...action.payload},wasUnread&&isNowRead?state.unreadCount=Math.max(0,state.unreadCount-1):wasUnread||isNowRead||(state.unreadCount+=1)}},markAsReadLocal:(state,action)=>{const notification=state.notifications.find(n=>n.id===action.payload);notification&&!notification.read&&(notification.read=!0,state.unreadCount=Math.max(0,state.unreadCount-1))},markAllAsReadLocal:state=>{state.notifications.forEach(n=>{n.read=!0}),state.unreadCount=0},setUnreadCount:(state,action)=>{state.unreadCount=action.payload},clearNotifications:state=>{state.notifications=[],state.unreadCount=0,state.pagination=initialState.pagination,state.lastFetched=null},clearError:state=>{state.error=null},resetNotifications:()=>initialState},extraReducers:builder=>{builder.addCase(fetchNotifications.pending,state=>{state.isLoading=!0,state.error=null}),builder.addCase(fetchNotifications.fulfilled,(state,action)=>{state.isLoading=!1,state.notifications=action.payload.notifications,state.pagination=action.payload.pagination,state.unreadCount=action.payload.unreadCount,state.lastFetched=Date.now()}),builder.addCase(fetchNotifications.rejected,(state,action)=>{state.isLoading=!1,state.error=action.payload}),builder.addCase(markNotificationAsRead.pending,(state,action)=>{const notification=state.notifications.find(n=>n.id===action.meta.arg);notification&&!notification.read&&(notification.read=!0,state.unreadCount=Math.max(0,state.unreadCount-1))}),builder.addCase(markNotificationAsRead.rejected,(state,action)=>{const notification=state.notifications.find(n=>n.id===action.meta.arg);notification&&(notification.read=!1,state.unreadCount+=1),state.error=action.payload}),builder.addCase(markAllNotificationsAsRead.pending,state=>{state.notifications.forEach(n=>{n.read=!0}),state.unreadCount=0}),builder.addCase(markAllNotificationsAsRead.rejected,(state,action)=>{state.error=action.payload}),builder.addCase(deleteNotification.pending,(state,action)=>{const index=state.notifications.findIndex(n=>n.id===action.meta.arg);if(-1!==index){state.notifications[index].read||(state.unreadCount=Math.max(0,state.unreadCount-1)),state.notifications.splice(index,1),state.pagination.total=Math.max(0,state.pagination.total-1)}}),builder.addCase(deleteNotification.rejected,(state,action)=>{state.error=action.payload}),builder.addCase(deleteAllReadNotifications.pending,state=>{state.notifications=state.notifications.filter(n=>!n.read),state.pagination.total=state.notifications.length}),builder.addCase(deleteAllReadNotifications.rejected,(state,action)=>{state.error=action.payload})}}),{openPanel,closePanel,togglePanel,setPollingInterval,addNotification,removeNotification,updateNotification,markAsReadLocal,markAllAsReadLocal,setUnreadCount,clearNotifications,clearError,resetNotifications}=notificationsSlice.actions,selectNotifications=state=>state.notificationsReducer.notifications,selectUnreadCount=state=>state.notificationsReducer.unreadCount,selectNotificationsLoading=state=>state.notificationsReducer.isLoading,selectNotificationsError=state=>state.notificationsReducer.error,__WEBPACK_DEFAULT_EXPORT__=((0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_1__.Mz)([selectNotifications],notifications=>notifications.filter(n=>!n.read)),(0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_1__.Mz)([selectNotifications],notifications=>notifications.filter(n=>n.read)),(0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_1__.Mz)([selectUnreadCount],unreadCount=>unreadCount>0),(0,_reduxjs_toolkit__WEBPACK_IMPORTED_MODULE_1__.Mz)([state=>state.notificationsReducer.lastFetched,state=>state.notificationsReducer.pollingInterval],(lastFetched,pollingInterval)=>!lastFetched||Date.now()-lastFetched>pollingInterval),notificationsSlice.reducer)},"./src/redux/store.ts":(__unused_webpack_module,__webpack_exports__,__webpack_require__)=>{__webpack_require__.d(__webpack_exports__,{jL:()=>useAppDispatch,GV:()=>useAppSelector});var redux_toolkit_modern=__webpack_require__("./node_modules/@reduxjs/toolkit/dist/redux-toolkit.modern.mjs"),react_redux=__webpack_require__("./node_modules/react-redux/dist/react-redux.mjs"),quickViewSlice=__webpack_require__("./src/redux/features/quickViewSlice.ts"),cartSlice=__webpack_require__("./src/redux/features/cartSlice.ts"),wishlistSlice=__webpack_require__("./src/redux/features/wishlistSlice.ts"),productDetails=__webpack_require__("./src/redux/features/productDetails.ts"),reselect=__webpack_require__("./node_modules/reselect/dist/reselect.mjs"),support=__webpack_require__("./src/types/support.ts");function extractData(result){return result&&"object"==typeof result&&"data"in result?result.data:result}const supportApi={async getTickets(filters,page=1,limit=10){const params=new URLSearchParams;params.append("page",page.toString()),params.append("limit",limit.toString()),filters&&(filters.status&&(Array.isArray(filters.status)?filters.status.forEach(s=>params.append("status",s)):params.append("status",filters.status)),filters.priority&&(Array.isArray(filters.priority)?filters.priority.forEach(p=>params.append("priority",p)):params.append("priority",filters.priority)),filters.category&&(Array.isArray(filters.category)?filters.category.forEach(c=>params.append("category",c)):params.append("category",filters.category)),filters.search&&params.append("search",filters.search),void 0!==filters.assignedToId&&params.append("assignedToId",filters.assignedToId?.toString()||"null"));const response=await fetch(`/api/support/tickets?${params.toString()}`);if(!response.ok)throw new Error("Failed to fetch tickets");return extractData(await response.json())},async getTicket(ticketId){const response=await fetch(`/api/support/tickets/${ticketId}`);if(!response.ok)throw new Error("Failed to fetch ticket");return extractData(await response.json())},async getMyTickets(page=1,limit=10){const response=await fetch(`/api/support/my-tickets?page=${page}&limit=${limit}`);if(!response.ok)throw new Error("Failed to fetch tickets");return extractData(await response.json())},async getArticles(category,search,page=1,limit=10){const params=new URLSearchParams;params.append("page",page.toString()),params.append("limit",limit.toString()),category&&params.append("category",category),search&&params.append("search",search);const response=await fetch(`/api/support/articles?${params.toString()}`);if(!response.ok)throw new Error("Failed to fetch articles");return extractData(await response.json())},async getStats(){const response=await fetch("/api/admin/support/stats");if(!response.ok)throw new Error("Failed to fetch stats");return extractData(await response.json())},async sendChatbotMessage(message){const response=await fetch("/api/support/chatbot",{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify({message})});if(!response.ok)throw new Error("Failed to send message");return extractData(await response.json())}},initialState={tickets:[],currentTicket:null,ticketFilters:{},ticketPagination:{page:1,limit:10,total:0,totalPages:0},ticketsLoading:!1,ticketLoading:!1,ticketsError:null,myTickets:[],myTicketsPagination:{page:1,limit:10,total:0,totalPages:0},myTicketsLoading:!1,myTicketsError:null,articles:[],articlesLoading:!1,articlesError:null,articleFilters:{category:null,search:""},articlePagination:{page:1,limit:10,total:0,totalPages:0},chatbotOpen:!1,chatbotMessages:[],chatbotLoading:!1,chatbotError:null,stats:null,statsLoading:!1,statsError:null,activeTicketId:null,selectedTicketIds:[],unreadCount:0},fetchTickets=(0,redux_toolkit_modern.zD)("support/fetchTickets",async(params={},{rejectWithValue})=>{try{return await supportApi.getTickets(params.filters,params.page||1,params.limit||10)}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to fetch tickets")}}),fetchTicket=(0,redux_toolkit_modern.zD)("support/fetchTicket",async(ticketId,{rejectWithValue})=>{try{return await supportApi.getTicket(ticketId)}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to fetch ticket")}}),fetchMyTickets=(0,redux_toolkit_modern.zD)("support/fetchMyTickets",async(params={},{rejectWithValue})=>{try{return await supportApi.getMyTickets(params.page||1,params.limit||10)}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to fetch tickets")}}),fetchArticles=(0,redux_toolkit_modern.zD)("support/fetchArticles",async(params={},{rejectWithValue})=>{try{return await supportApi.getArticles(params.category,params.search,params.page||1,params.limit||10)}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to fetch articles")}}),fetchStats=(0,redux_toolkit_modern.zD)("support/fetchStats",async(_,{rejectWithValue})=>{try{return await supportApi.getStats()}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to fetch stats")}}),sendChatbotMessage=(0,redux_toolkit_modern.zD)("support/sendChatbotMessage",async(message,{rejectWithValue})=>{try{return{userMessage:message,response:await supportApi.sendChatbotMessage(message)}}catch(error){return rejectWithValue(error instanceof Error?error.message:"Failed to send message")}}),supportSlice=(0,redux_toolkit_modern.Z0)({name:"support",initialState,reducers:{toggleChatbot:state=>{state.chatbotOpen=!state.chatbotOpen},openChatbot:state=>{state.chatbotOpen=!0},closeChatbot:state=>{state.chatbotOpen=!1},addChatbotMessage:(state,action)=>{state.chatbotMessages.push(action.payload)},clearChatbotMessages:state=>{state.chatbotMessages=[]},setTicketFilters:(state,action)=>{state.ticketFilters=action.payload},clearTicketFilters:state=>{state.ticketFilters={}},setTicketPage:(state,action)=>{state.ticketPagination.page=action.payload},setArticleCategory:(state,action)=>{state.articleFilters.category=action.payload},setArticleSearch:(state,action)=>{state.articleFilters.search=action.payload},clearArticleFilters:state=>{state.articleFilters={category:null,search:""}},setArticlePage:(state,action)=>{state.articlePagination.page=action.payload},setActiveTicket:(state,action)=>{state.activeTicketId=action.payload},selectTicket:(state,action)=>{state.selectedTicketIds.includes(action.payload)||state.selectedTicketIds.push(action.payload)},deselectTicket:(state,action)=>{state.selectedTicketIds=state.selectedTicketIds.filter(id=>id!==action.payload)},toggleTicketSelection:(state,action)=>{const index=state.selectedTicketIds.indexOf(action.payload);-1===index?state.selectedTicketIds.push(action.payload):state.selectedTicketIds.splice(index,1)},selectAllTickets:state=>{state.selectedTicketIds=state.tickets.map(t=>t.id)},deselectAllTickets:state=>{state.selectedTicketIds=[]},setUnreadCount:(state,action)=>{state.unreadCount=action.payload},incrementUnreadCount:state=>{state.unreadCount+=1},decrementUnreadCount:state=>{state.unreadCount>0&&(state.unreadCount-=1)},clearUnreadCount:state=>{state.unreadCount=0},updateTicketInList:(state,action)=>{const index=state.tickets.findIndex(t=>t.id===action.payload.id);-1!==index&&(state.tickets[index]={...state.tickets[index],...action.payload}),state.currentTicket?.id===action.payload.id&&(state.currentTicket={...state.currentTicket,...action.payload})},clearTicketsError:state=>{state.ticketsError=null},clearArticlesError:state=>{state.articlesError=null},clearChatbotError:state=>{state.chatbotError=null},clearStatsError:state=>{state.statsError=null},resetSupport:()=>initialState},extraReducers:builder=>{builder.addCase(fetchTickets.pending,state=>{state.ticketsLoading=!0,state.ticketsError=null}),builder.addCase(fetchTickets.fulfilled,(state,action)=>{state.ticketsLoading=!1,state.tickets=action.payload.tickets,state.ticketPagination=action.payload.pagination}),builder.addCase(fetchTickets.rejected,(state,action)=>{state.ticketsLoading=!1,state.ticketsError=action.payload}),builder.addCase(fetchTicket.pending,state=>{state.ticketLoading=!0,state.ticketsError=null}),builder.addCase(fetchTicket.fulfilled,(state,action)=>{state.ticketLoading=!1,state.currentTicket=action.payload}),builder.addCase(fetchTicket.rejected,(state,action)=>{state.ticketLoading=!1,state.ticketsError=action.payload}),builder.addCase(fetchMyTickets.pending,state=>{state.myTicketsLoading=!0,state.myTicketsError=null}),builder.addCase(fetchMyTickets.fulfilled,(state,action)=>{state.myTicketsLoading=!1,state.myTickets=action.payload.tickets,state.myTicketsPagination=action.payload.pagination}),builder.addCase(fetchMyTickets.rejected,(state,action)=>{state.myTicketsLoading=!1,state.myTicketsError=action.payload}),builder.addCase(fetchArticles.pending,state=>{state.articlesLoading=!0,state.articlesError=null}),builder.addCase(fetchArticles.fulfilled,(state,action)=>{state.articlesLoading=!1,state.articles=action.payload.articles,state.articlePagination=action.payload.pagination}),builder.addCase(fetchArticles.rejected,(state,action)=>{state.articlesLoading=!1,state.articlesError=action.payload}),builder.addCase(fetchStats.pending,state=>{state.statsLoading=!0,state.statsError=null}),builder.addCase(fetchStats.fulfilled,(state,action)=>{state.statsLoading=!1,state.stats=action.payload}),builder.addCase(fetchStats.rejected,(state,action)=>{state.statsLoading=!1,state.statsError=action.payload}),builder.addCase(sendChatbotMessage.pending,(state,action)=>{state.chatbotLoading=!0,state.chatbotError=null,state.chatbotMessages.push({id:`user-${Date.now()}`,type:"user",content:action.meta.arg,timestamp:new Date})}),builder.addCase(sendChatbotMessage.fulfilled,(state,action)=>{state.chatbotLoading=!1,state.chatbotMessages.push({id:`bot-${Date.now()}`,type:"bot",content:action.payload.response.message,timestamp:new Date,suggestedArticles:action.payload.response.suggestedArticles,quickActions:action.payload.response.quickActions})}),builder.addCase(sendChatbotMessage.rejected,(state,action)=>{state.chatbotLoading=!1,state.chatbotError=action.payload,state.chatbotMessages.push({id:`bot-error-${Date.now()}`,type:"bot",content:"Sorry, I encountered an error. Please try again.",timestamp:new Date})})}}),{toggleChatbot,openChatbot,closeChatbot,addChatbotMessage,clearChatbotMessages,setTicketFilters,clearTicketFilters,setTicketPage,setArticleCategory,setArticleSearch,clearArticleFilters,setArticlePage,setActiveTicket,selectTicket,deselectTicket,toggleTicketSelection,selectAllTickets,deselectAllTickets,setUnreadCount,incrementUnreadCount,decrementUnreadCount,clearUnreadCount,updateTicketInList,clearTicketsError,clearArticlesError,clearChatbotError,clearStatsError,resetSupport}=supportSlice.actions,selectTickets=state=>state.supportReducer.tickets,selectSelectedTicketIds=state=>state.supportReducer.selectedTicketIds,features_supportSlice=((0,reselect.Mz)([selectTickets],tickets=>tickets.filter(t=>t.status===support.Hs.OPEN||t.status===support.Hs.IN_PROGRESS).length),(0,reselect.Mz)([selectTickets],tickets=>tickets.filter(t=>t.priority===support.LH.HIGH||t.priority===support.LH.URGENT).length),(0,reselect.Mz)([selectSelectedTicketIds],ids=>ids.length),(0,reselect.Mz)([selectTickets,selectSelectedTicketIds],(tickets,selectedIds)=>tickets.length>0&&tickets.every(t=>selectedIds.includes(t.id))),(0,reselect.Mz)([state=>state.supportReducer.ticketFilters],filters=>!!(filters.status||filters.priority||filters.category||filters.search||void 0!==filters.assignedToId)),supportSlice.reducer);var notificationsSlice=__webpack_require__("./src/redux/features/notificationsSlice.ts");const errorTrackingMiddleware=()=>next=>action=>((0,redux_toolkit_modern.WA)(action),next(action)),useAppSelector=((0,redux_toolkit_modern.U1)({reducer:{quickViewReducer:quickViewSlice.Ay,cartReducer:cartSlice.Ay,wishlistReducer:wishlistSlice.Ay,productDetailsReducer:productDetails.Ay,supportReducer:features_supportSlice,notificationsReducer:notificationsSlice.Ay},middleware:getDefaultMiddleware=>getDefaultMiddleware({serializableCheck:{ignoredActions:["persist/PERSIST","persist/REHYDRATE"],ignoredPaths:["supportReducer.chatbotMessages"]},immutableCheck:!0}).concat(errorTrackingMiddleware),devTools:!1}),react_redux.d4),useAppDispatch=()=>(0,react_redux.wA)()},"./src/types/support.ts":(__unused_webpack_module,__webpack_exports__,__webpack_require__)=>{__webpack_require__.d(__webpack_exports__,{$h:()=>MessageSenderType,Hs:()=>TicketStatus,LH:()=>TicketPriority,Rm:()=>TicketCategory});var TicketStatus=function(TicketStatus){return TicketStatus.OPEN="OPEN",TicketStatus.IN_PROGRESS="IN_PROGRESS",TicketStatus.AWAITING_CUSTOMER="AWAITING_CUSTOMER",TicketStatus.AWAITING_AGENT="AWAITING_AGENT",TicketStatus.RESOLVED="RESOLVED",TicketStatus.CLOSED="CLOSED",TicketStatus.CANCELLED="CANCELLED",TicketStatus}({}),TicketPriority=function(TicketPriority){return TicketPriority.LOW="LOW",TicketPriority.MEDIUM="MEDIUM",TicketPriority.HIGH="HIGH",TicketPriority.URGENT="URGENT",TicketPriority}({}),TicketCategory=function(TicketCategory){return TicketCategory.ORDER_ISSUE="ORDER_ISSUE",TicketCategory.PRODUCT_INQUIRY="PRODUCT_INQUIRY",TicketCategory.SHIPPING="SHIPPING",TicketCategory.RETURNS_REFUNDS="RETURNS_REFUNDS",TicketCategory.PAYMENT="PAYMENT",TicketCategory.ACCOUNT="ACCOUNT",TicketCategory.TECHNICAL="TECHNICAL",TicketCategory.FEEDBACK="FEEDBACK",TicketCategory.OTHER="OTHER",TicketCategory}({}),MessageSenderType=function(MessageSenderType){return MessageSenderType.CUSTOMER="CUSTOMER",MessageSenderType.AGENT="AGENT",MessageSenderType.SYSTEM="SYSTEM",MessageSenderType.BOT="BOT",MessageSenderType}({})}}]);